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Research Article

EEO. 2020; 19(3): 3192-3202

Impact Of Welfare Services On Job Performance Of Khyber Pakhtunkhwa Police

Iqbal Haider, Nazim Ali, Anjum Ahsan, Mustafa Afeef.


Police play a prominent role in the peace and stability of a country. Dedication, devotion, productivity, efficiency and effectiveness of police department can result advancement and progress for a nation. That is why police employees need to be retained, maintained and kept contented, motivated and pleased. To do so different tools and techniques are used, provision of welfare services is considered of utmost importance in this regard. Welfare programs are used to ensure wellbeing of employees, raise their standard of living and keep them contented and pleased because such activities of the organization reward provision of basic facilities to the employees. The study in hands was conducted with the objectives to know about different welfare services available to employees of KP Police, to know the satisfaction level of employees about the available welfare services, to identify welfare related problems faced by KP police employees, to study the impact of welfare services on police performance and to suggest some recommendations to KP Police department in light of the study findings. Research design employed in the study was descriptive in nature. All employees of KP Police comprise the population of the study wherein stratified and convenient sampling technique was use to collect data through questionnaire. The collected data was analyzed with the help of descriptive statistical techniques including frequency, percentage and multiple linear regression models and was presented in form of tables with explanations. Findings of the study showed that many of the welfare facilities are available to some employees in KP Police department and not available to others. Some of the employees were satisfied about the available welfare facilities while majority of the employees rated the available welfare facilities as dissatisfactory. The findings of the study also portrayed that welfare services have a positive impact on performance of KP Police employees as positive linear relationship was observed in between.

Key words: Welfare Service; Job Performance; Police; Pakistan

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