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Research Article

EEO. 2021; 20(6): 228-238


IMPACT OF ORGANIZATIONAL STRUCTURE ON EMPLOYEES’ JOB PERFORMANCE IN SELECTED SOCIAL WELFARE AND WOMEN DEVELOPMENT AREAS IN AZAD JAMMU AND KASHMIR, PAKISTAN

Shagufta Ashraf, Dr. Muhammad Mudassar Khan, Shabana Nawaz Khan, Dr. Faheem Ghazanfer, Shahid Mehmood.

Abstract
Organizational structure is a major contributor for better performance of employees and organizations as well. Specifically, the targeted organizations of current study are welfare based organizations and in these organizations, organizational structure needs greater attention. Many of workers are doing well for betterment of society on voluntary basis, but organizations are lacking in their structure to provide room to individuals for acceleration of their efforts.
The research is designed to determine the impact of organizational structure on the performance of employees of welfare agencies/organizations in AJ&K. In addition, women development is another major element of current study that is considered by researcher in current study. Organizations related to women development and welfare of the society is the main focus in research. This study is carried out to discover the strength, weakness, opportunities and threats faced by the department of social welfare and women development government of Azad Jammu and Kashmir. The working structure of the organization here set up for recruitments and policy for organizational development. Social welfare is an organ of Government of AJK working on the vulnerable community of the state. It has an opportunity to explore the poverty level because the vulnerable community in the state is huge in number. So social welfare takes such challenge as an opportunity. Existing interventions are not enough to justify the existence of the department that is the big issue and threat. Social welfare adopted the Civil Service rules and working accordingly. These rules are basically conventional and source of weakness of organization for the development.
Sample on the basis of stratified sampling has been taken to conduct the survey in the mentioned organizations. Survey of the research is based on two questionnaires, one questionnaire is filled by the employees working in the welfare organizations and second by the organizations related to women development. Total 101 responses are included in analysis from both type organizations: 68 females and 33 males.
Results are indicating that organizational structure has positive impacts on performance of the employees and overall efficiency and productivity of the organizations. Thus it is right to say that better organizational structure has fruitful contributions for outcomes of employee’s efforts and their development, eventually organizations will have better performance and improved productivity.

Key words: Organizational Structure (OS), Employee Performance (EP), Social Welfare (SW), Women Development (WD), Communication Skills (CS), Organizational Commitment (OC), Supervisory Proficiency (SP), and Azad Jammu and Kashmir (AJ&K).



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