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Research Article

EEO. 2021; 20(5): 7662-7680

The Role of Job Satisfaction and Job Stress on Registered Nurses’ Turnover Intentions Directly and Indirectly through Affective Commitment in Healthcare Industry of Twin Cities of Pakistan

Dr. Syed Haider Ali Shah, Nosheen Rafiq, Dr. Ambreen Gul, Afshan Sultana, Dr. Shahab Aziz, Bilal Arshad.


The purpose of this study to explore the direct relationship of job satisfaction and job stress on registered nurses’ turnover intentions and indirect association through affective commitment. This study was conducted on registered nurses’ of healthcare industry of twin cities of Pakistan. The interesting findings of direct and indirect relationship were revealed by performing regression analysis. Findings of this study revealed that job satisfaction has significant negative association with turnover intentions and job stress has significant positive association with turnover intentions and affective acts as a mediator between job satisfaction and turnover intentions and job stress and turnover intentions.
This study used multi-theoretical approach, which provides the better understanding of this phenomenon in terms of assessing employees’ related outcomes from various theoretical lens. This study provides enrichment to SET regarding job satisfaction, affective commitment and turnover intentions and job stress, affective commitment and turnover intentions. Top management and HR practitioners can recognize the importance of nurses’ retention in healthcare industry. They can acknowledge the importance of job satisfaction and job stress. These variables have direct as well as indirect impact on turnover intentions through affective commitment. This paper explores the influence of job satisfaction on turnover intentions and job stress on turnover intentions in the presence of affective commitment as a mediating variable in a single framework.

Key words: Job Satisfaction, Job Stress, Affective Commitment, Turnover Intentions, Registered Nurses and Regression Analysis.

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