Background: The emergency department (ED) is one of the most critical components of the health delivery
system. This study aimed to determine the presentation and management of acute myocardial infarction (AMI)
cases attending the emergency room (ER) of King Salman Hospital for Armed Forces, Tabuk, Saudi Arabia and
to investigate their awareness about the ERs, and their evaluation to the provided services and type of leave
from the ER.
Methodology: A cross-sectional descriptive community-based study was carried out on 57 male and female AMI patients from all age groups, attending King Salman Hospital for Armed Forces during the period from 1 August to 31 September 2019. Data were collected by filling a pre-designed questionnaire, which guided us to the data needed to fulfill the study objectives.
Results: The study included 57 AMI patients 61.4% females and 45.6% aged 30-40 years, 29.8% aged above 50 years, symptoms included pain and tightness in the chest in all (100%)the cases, shortness of breath cold sweat in 63.2%, and feeling faint in 27% of the cases. Most (91.2%) of the instances knew the difference between outpatient clinics and ERs. As regards the type of leave from the ED, 50.9% of cases improved, 17.5% transferred to a higher service level, and 12.3% admitted to the hospital.
Conclusion: In our study, the majority of patients of AMI attending the ER reported that they were treated appropriately, more than half said that all the required investigations were carried out promptly. Also, most cases evaluated the provided services as it was perfect, excellent, kind, and accepted.
Key words: Satisfaction, evaluation, management, acute myocardial infarction, emergency rooms, Tabuk, Northern Saudi Arabia.
|
