Abstract

One of the main pillars of the Information Technology Infrastructure Library (ITIL) is processes, the security of which in the Internet of Things (IoT) is one of the pillars of this research. The security of ITIL processes requires proper management to maximize security levels so that complex paths can be eliminated, performance improved, the structure of ITIL processes optimized, and, finally, goals achieved. In the present research, we propose a framework based on a detailed analysis of relationships, manual and systematic models by studying the security of research achievements in three parts: free, university and organizational.This framework is formed with component analysis, hybrid relationships, possible scenarios in three phases of general, private and release based on security zones and the final simulated model of Security-General-Private-Release (SGPR). Finally, by changing various parameters, its effect on the levels are measured and a calibration test is performed to match the model parameters with the simulation output.

Key words: ITIL, IoT, Simulation Model, Security Framework