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Research Article

JCR. 2020; 7(16): 953-960


RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah.

Abstract
The main objective of this present study is to reveal the role of trust as a mediator in the
relationship between organizational justice and performance appraisal satisfaction. This study is carried out by
distributing questionnaire among 340 staffs. In this research, the questionnaire is administered to staffs from
various schools in one of the Malaysian Public Higher Educational Institution (PHEI). Data are analysed by
using the PROCESS (Hayes, 2013). As a result, a significant effect of organizational justice on performance
appraisal satisfaction with trust as the mediator F(2, 337)=.396, p

Key words: Performance appraisal satisfaction; organizational justice; trust



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