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SRP. 2021; 12(1): 506-514

The Relevance of Green Hotel Concept from the Hoteliers Point of View after Pandemic COVID-19

Diena Mutiara Lemy, Joselyn Carissa, Shella Wydia Ayumi, Venna Tamara, Rudy Pramono.


The hotel industry has an impact on the potential of the environmental damage incline alongside with other negative impacts caused by the use of natural resources and high energy in its operational activities (Zengeni et.al.2013). Therefore, it is important to know whether the hospitality industry operates in an environmentally friendly way. After the Covid-19 Pandemic, some points in green hotels that is related with water saving and solid waste are quite affected. This study aims to explore the employees of star hotels about the relevance of Green hotel concept after Covid-19 Pandemic. This research is a combination of quantitative descriptive and qualitative research, where the data were collected through survey by using questionnaires with the respondents of managers and employees of star hotels in Jakarta and Bandung. In addition to data collection through questionnaires, the data were also collected through interviews. This research shows that there is a good understanding of the manager and employees of star hotels regarding the concept of green hotel and how they think of the relevance with the current situation.

Key words: Hotel industry, green hotel, green hotel attributes, hotel employees, Covid-19 pandemic

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