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SRP. 2020; 11(10): 429-437

The Effect of Work-Family Conflict on Job Satisfaction with Organizational Commitment as the Moderator Variable

Diana, Anis Eliyana, Inanta Indra Pradana.

In managing human resources, the company must also consider the attitude of employees towards their role in the family and in work, because this is a problem that can determine a person's work productivity. Many companies are trying to increase the commitment of employees so that the effects of work-family conflicts can be minimized. This study aims to determine the direct effect of Work-Family conflict (X) on job satisfaction (Y), and the moderating effect of organizational commitment (Z) variables on the relationship between Work-Family conflict (X) on job satisfaction (Y) of employees of PT. Bank Rakyat Indonesia Surabaya Regional Office. This study uses primary data, namely data obtained from respondents' answers to questionnaires distributed to employees who work at PT. Bank Rakyat Indonesia (Persero) Tbk. Surabaya Regional Office. The method used in this research is Partial Least Square by using path analysis. The sample taken in this research amounted to 56 employees of PT. Bank Rakyat Indonesia (Persero) Tbk. Surabaya Regional Office. The instrument used in this study was a questionnaire.

Key words: Job satisfaction, Work-family Conflict, Organizational Commitment, Moderating Effect, Quality Job

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