Abstract

Background: The organizational climate is defined as the perception of events within the work environment (relationships, values, actions) among organization members that are psychologically meaningful. It also includes the influence of the surroundings on employee motivation and behavior. This concept is studied within the field of industrial and organizational psychology, particularly focusing on healthcare institutions. Objective: The study aims to explain the concept, definition, and history of organizational climate, with a specific focus on healthcare institutions. It also aims to examine the factors influencing the work environment and the extent to which they can improve it. Methods: The research utilizes both quantitative and qualitative methods. The quantitative approach is presented through a non-standardized survey method. Qualitative research was conducted using case studies of healthcare institutions in Sarajevo Canton. The integration of these methods allowed for a comprehensive examination of the organizational climate. Results: The survey provided detailed insights into the organizational climate within healthcare institutions in Sarajevo Canton. It identified key factors that influence the work environment and highlighted areas for potential improvement. Discussion: The findings underscore the importance of strategic management of human resources and potential in creating a positive organizational climate. The study suggests that improving organizational climate is a long-term, multi-layered process involving doctors, managers, and all organizational members working towards common goals. Further research is needed to explore specific interventions that can enhance organizational climate in healthcare settings. Conclusion: This underscores the need for healthcare institutions to focus on fostering a supportive organizational climate and nurturing positive interpersonal interactions to enhance overall job satisfaction among employees.

Key words: Organizational climate, health institutions, organizational culture, interviews, interpersonal relations, job satisfaction