Abstract

This study is an operational research study which is conducted in 18 health centers (HC), in Narlıdere Education Research and Health District (ERHD). Initial data were collected in 1999 and it was repeated anually until 2002. Data were collected from the health workers in ERHD by face to face interview and the from HC records. Health services of the HC were obtained by monthly reports and visitings. In the study period all HC services’ indicators has been increased in some extent. There were five HC (%29) that lack of midwife services among their responsible areas in 1999. After the relevant intervention all HC started to midwife services in their responsible areas in 2002. There has been considerable improvements in records of the HC. The least improvements have been observed for BCG vaccination (from 59% to 61%), workplace visits (from 41% to 50%), and personnel health records (from 12% to 22%). As the conclusion operational research have been considered as beneficial for health districts management and shown as useful for improvements in HC services.

Key words: health centres, operational research, health services

Article Language: Turkish English