Abstract

Purpose- This article aims to identify the major factors of “employee engagement” and their capacity to anticipate the phenomenon. It also investigates the relationship between “employee engagement and work performance”.
Approach- Causal research was conducted to investigate the effects of connections. Utilizing a survey questionnaire confirms the data. A simple random sample was utilized to pick supervisors and managers from small-scale firms as responders. There were 350 questionnaires circulated, and 300 legitimate replies were received. The link was predicted and estimated using regression and structural equation modelling (SEM).
Findings- All identified characteristics were shown to be predictive of employee engagement (r2 = 602) However, the most influential factors were the work environment team and coworkers. Employee Engagement significantly influenced work performance r2=0.537
Originality/value- This study contributes to the body of knowledge by investigating the impact of employee engagement on work performance and emphasising the relevance of employee engagement factors in small-scale businesses.

Key words: Employee Engagement, working environment, Work performance