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Research Article

EEO. 2021; 20(1): 4479-4488

Evaluative Study Of Patient Satisfaction Factors In Private Or Government Hospitals

Ms. Nisha Jha, Mr. Yibom Bagra, Mohammad Arsalan Ahmad.


There are still a few challenges that the medical care business faces because of the weather. In many ways, enhancing patient care is one of the most challenging challenges. Medical care organisations' ability to provide timely and effective patient treatment is critical to their long-term viability. Emergency clinics, on the other hand, must address a variety of key concerns, including improving the efficiency with which the crew transmits the administration, from security attitudes, verification procedures, pricing agreements, and the discharge of clients from the health centers. The purpose of this article is to determine whether or not the treatment centers under investigation are meeting the needs of their patients. Urgent hospital professional support is examined in this study. Finally, the research intends to determine and examine if there are differences across urgent healthcare institutions in terms of the satisfaction of their patients. A survey of the patients of three of the most prestigious good insurance clinics was conducted in order to reach the goal. Patients' views on enrollment and confirmation, cleanliness and comfort, the opinions of experts and assistants, medications, as well as costs and fees, are all taken into account in the schedule.

Key words: customer satisfaction and health care industry.

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