Abstract

The purpose of this research is to create a model and analyze the effect of the application of Six Sigma on the performance of the pharmaceutical industry, the application of the six sigma model through DMIC, namely Determine, Measure, Improve and Control.The method used in this research is quantitative method. Data collection is by circulating electronic questionnaires online to the pharmacy management industry. The instrument used to measure Six Sigma is DMIC, namely Determine, Measure, Improve and Control. Respondents in this research were 300 managers from 15 industries pharmacy which has implemented Six Sigma for 5 years. Based on the results of this study, it is concluded that the application of six sigma has a significant effect on the performance of the pharmaceutical industry. The application of six sigma through the DMIC steps, namely determine, measure, improve and control will encourage increased performance of the pharmacy industry

Key words: Six Sigma, DMIC, Company Performance, Pharmacy Industries