This article aims at identifying the factors leading to employee engagement and their impact on employee retention. Research Design/Methodology: The study follows descriptive quantitative methodology, sample size is 80 employees, and simple random sampling technique was used to collect the data by survey method using structured questionnaire. Data analysis: One way ANOVA test and percentage analysis were used. Findings: It was observed from the study that encouraging innovations, valuable and positive feedback and providing adequate career development programs, maintain good work relations will enhance employee engagement and subsequently assist in retaining the employees in the organization. Research limitations/implications: study is limited to a single organization unit, particularly 3 departments at SMC Global Securities, in Bangalore city, Lack of co-operation from the employees had been a problem while gathering the data, and only few of the variables were considered in analyzing the research problem. Hence the results cannot be generalized to the entire organization or the sector.
Key words: Employee retention, employee engagement, financial services, intention to stay,commitment.
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