This research paper is a critical study on how safe online banking is considering the factor of cyber-attacks in India. In today’s era everything has become almost online and so the online banking. Most of the people now prefer to manage all their financial transactions online rather than handling them traditionally. But if the online transaction facility provided the users with comfort, it also possesses the danger of cyber-attacks. Cyber-attacks poses a question mark on the safety and trust of the millions of users in India.
To determine how safe online banking is, this research is conducted. Along with this the steps taken for ensuring cyber security has been analysed. A case study on the same has been analysed.
A survey has been done considering 100 users using online banking through a Google form to determine the same. The results gave a substantial positive effect of E-banking on user’s satisfaction.
Key words: online banking, cyber-attacks, financial transactions, safety, trust.
|
