Introduction: There is a fundamental change in primary health care system in our country. The objectives of the Health Transformation Program are to organize, finance and provide health services in an effective, efficient and equitable manner. Identifying the situation in primary care, which constitutes the most important part of health services, is extremely important in terms of determining the future health of the society. The aim of this study is to reveal the effects of changes in health services at the patient level.
Method: The Primary Care Assessment Scale (PCAS) was used in this cross-sectional analytical study.
Results: In this study, 390 house and 762 persons were reached. Of the participants, 50.8% (n = 387) were female, 49.2% (n = 375) were male, and the mean age was 42.09 ± 11.91. It was seen that 39.4% (n = 300) of the participants received regular health services and 72.3% (n = 217) of them received this service from their family physician who works in primary health care centers. The highest score was in the longitudinal continuity (70.96 ± 26.42) and preventive counseling and counseling (70.96 ± 26.42), while the lowest score was in the financial access (38.94 ± 18.76).
Conclusion: There has been a change in the provision of primary health care services in our country. In our study with PCAS; which is one of the instruments that will evaluate the results of the application, it was found that the percentage of permanent physicians in primary care and financial access points were found low. In order to generalize the results, more comprehensive and advanced studies using such tools are needed.
Key words: Health Transformation Program, Primary Care Assessment Scale, primary care,
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