A web-based cross-sectional study was conducted to evaluate pharmacists’ perception of information technology (IT) utilization and to explore the barriers for its implementation in hospital and community pharmacies. Three scores were calculated including tasks, frequency of use, and capability scores. The majority of the participants (n = 784) were community pharmacists (88.8%) and had less than 10 years of work experience (94.8%). Google was the most frequently used source for information (72.4%). No vision or strategic plan for IT was the most common barrier for IT utilization (41.5%). Pharmacists who had a Doctor of Pharmacy (Pharm. D) degree had a significantly higher mean in the three calculated scores, and females had a significantly higher tasks score mean. Quantile regression results showed that Pharm. D holders had significantly higher task scores (Coefficient = 1.09, p-value < 0.01) than those with Bachelor of Pharmacy (BPharm) degree, who had significantly lower frequency and capability scores (Coefficient = −6.68 and −1.80, p = 0.02 and
Key words: Information technology, barriers, utilization, pharmacy, Jordan
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